I was hanging out with the counter ninjas in my favorite LGS, talking with them about the 1000% increase in gun sales over the last three years. One guy told me "It's not all puppies and roses - We have to fill out paperwork for every one of those sales! We ran out of copier paper already this week!". And no, he was not being ironic... But I sure am. Actually, all the guys (and gals) in my go-to LGS, Bain and Davis in San Gabriel, are first rate. On the rare occasion that somebody complains about the service, they get serious and fix the problem instead of getting angry and defensive. A real contrast with most of the stores around L.A.