Impressed with recall customer service

Discussion in 'Off Topic' started by elpuno, Oct 7, 2013.

  1. Oct 7, 2013 #1
    elpuno

    elpuno New Member

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    I know it's a huge task but I was really impressed to get both my emails responded to and not an auto-response.

    Thank you,
     
    elpuno, Oct 7, 2013
    elpuno, Oct 7, 2013
  3. Oct 7, 2013 #2
    mablt

    mablt New Member

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    Heck, I got an email from Springfield a few days ago acknowledging they still have my XD-S .45 in for recall service and and I was thrilled . . . I don't feel forgotten.
     
    mablt, Oct 7, 2013
    mablt, Oct 7, 2013

  5. Oct 7, 2013 #3
    SHOOTER13

    SHOOTER13 RETIRED MODERATOR Lifetime Supporter

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    Welcome to the Springfield Forum Gentlemen !!

    Glad to hear that Springfield is doing a good job with this recall...

    Let us know when you get your firearms back and your overall impressions...Thanks !
     
    SHOOTER13, Oct 7, 2013
    SHOOTER13, Oct 7, 2013
  6. Oct 7, 2013 #4
    Teddybear

    Teddybear Member

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    I received one also.
     
    Teddybear, Oct 7, 2013
    Teddybear, Oct 7, 2013
  7. Oct 7, 2013 #5
    SHOOTER13

    SHOOTER13 RETIRED MODERATOR Lifetime Supporter

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    Did they find a workable solution...I had heard it was elusive.
     
    SHOOTER13, Oct 7, 2013
    SHOOTER13, Oct 7, 2013
  8. Oct 7, 2013 #6
    tazo2503

    tazo2503 Moderator Supporter

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    Last I heard, they're still working on a fix. I'm holding on to my 9 for the time being...
     
    tazo2503, Oct 7, 2013
    tazo2503, Oct 7, 2013
  9. Oct 7, 2013 #7
    SHOOTER13

    SHOOTER13 RETIRED MODERATOR Lifetime Supporter

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    Don't blame ya mdr...
     
    SHOOTER13, Oct 7, 2013
    SHOOTER13, Oct 7, 2013