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EMP4 CCC malfunctions

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36K views 85 replies 16 participants last post by  Doublea88  
#1 ·
I finally got around to shooting my new EMP4 CCC. I only ran 150 rounds of PMC Bronze 115 grain FMJ ammo through it, but I experienced 3 different types of malfunctions, multiple times. I used the same magazine, as well.

A few times, the nose of the bullet would nose dive into the feed ramp, not allowing the round to chamber. I also had the slide not lock back on the last round a few times. The last malfunction, was the slide wouldnt always go all of the way back into battery, and I had to bump the rear of the slide, to get it to do so.

I called Springfield, and they recommeded trying a different magazine, and a different type of ammo. I have not had time to do either of these yet.

I was curious to hear from those of you that have had a similar experience. Thanks a lot!
 

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#27 ·
Hopefully the will not keep it too long and you will be back shooting it before you know it. I sent my EMP 3 in for feed issues and they got it back to me fairly quickly.
Well, I got an email back from Springfield today, stating that my gun is fixed, and on its way back to me. They received it from me on Tuesday of this week, shipped it back out today, (Friday) and scheduled delivery on my end is Tuesday of next week. So, thats pretty quick!

The email said that they put in a 1911-A1 ejector pin, they drilled and pinned the ejector, they recut and polished the barrel ramp, and adjusted the extractor, followed up with a safety check. So, it seems like it needed more work than I had figured it would.

I wish they would have addressed the grooves on the breechface, but they mentioned nothing about it. So now I will play the waitin' game, and see how it turned out...
 
#29 ·
Well, I got an email back from Springfield today, stating that my gun is fixed, and on its way back to me. They received it from me on Tuesday of this week, shipped it back out today, (Friday) and scheduled delivery on my end is Tuesday of next week. So, thats pretty quick!

The email said that they put in a 1911-A1 ejector pin, they drilled and pinned the ejector, they recut and polished the barrel ramp, and adjusted the extractor, followed up with a safety check. So, it seems like it needed more work than I had figured it would.

I wish they would have addressed the grooves on the breechface, but they mentioned nothing about it. So now I will play the waitin' game, and see how it turned out...
That's excellent service!
 
#30 ·
Well, I got the gun back Tuesday, and shot it Wednesday. I ran 50 rounds of PMC Bronze 115 grain FMJ through it. I had three failures to go all the way into battery. I called Springfield up, and they said to send it back again, and sent me a shipping label. It will be next week before I can get it sent out. I'm just ready to be able to run an entire box of ammo through it, without having any malfunctions...
 
#31 ·
Well, I got the gun back Tuesday, and shot it Wednesday. I ran 50 rounds of PMC Bronze 115 grain FMJ through it. I had three failures to go all the way into battery. I called Springfield up, and they said to send it back again, and sent me a shipping label. It will be next week before I can get it sent out. I'm just ready to be able to run an entire box of ammo through it, without having any malfunctions...
Sorry to hear that. I this point I would be pushing Springfield to replace your EMP 4 or at least planting the seed. If they resist I'd tell them they one more change to get it right and then you expect a replacement gun. I have put over 500 rounds through my EMP 4 without a single issue so your EMP should perform as well. Good luck!
 
#32 ·
Sorry to hear that. I this point I would be pushing Springfield to replace your EMP 4 or at least planting the seed. If they resist I'd tell them they one more change to get it right and then you expect a replacement gun. I have put over 500 rounds through my EMP 4 without a single issue so your EMP should perform as well. Good luck!
We will see what happens after this trip back. I figure that if they can't get it to function correctly after its second trip back, then maybe I can explore other options. I would think that maybe they would go over it with more of a fine-toothed comb, this time. Maybe it is just an ammo thing, or maybe it just needs a stiffer recoil spring?? That will be for Springfield to decide. With that bein' said, I enjoy shootin' the gun enough, that I wouldn't mind to own another EMP in 9mm, as long as it functions properly...
 
#34 ·
Unreliable weapons are unacceptable. I get rid of them quickly.
I'm gonna give Springfield another chance. I see no reason why they shouldn't be able to make this EMP reliable. If I hated the gun, or if it was a carry gun, I would look for something else. Since I like the gun, and consider it as a range/plinking gun, I'm willing to be patient...
 
#36 ·
I received an email today, letting me know that the gun is on it's way back from Springfield. They opened up the barrel throat this time. That was the only work performed to it, according to the invoice. I have heard that this can potentially make your group size a bit larger, but nothing major. But, if thats what it takes to make the gun run...
 
#37 ·
I received an email today, letting me know that the gun is on it's way back from Springfield. They opened up the barrel throat this time. That was the only work performed to it, according to the invoice. I have heard that this can potentially make your group size a bit larger, but nothing major. But, if thats what it takes to make the gun run...
Please keep us posted on your progress.
 
#38 ·
I got the gun back Tuesday the 11th, and just got around to shooting it tonight. I only had time to run 50 rounds of PMC Bronze 115 grain FMJ through it.

I experienced two malfunctions. One was a failure to chamber, where basically only the nose of the bullet made it into the barrel. I had to eject the magazine, and then rack the slide, to clear this malfunction. And the other, was another failure of the slide to go all the way into battery, and I just had to tap the rear of the slide, for it to finish chambering.

It will probably be a couple weeks now, before I am able to contact Springfield, again, by phone. I guess that I would like to start hearing your opinions, at this point. Like I previously mentioned, they opened up the barrel throat this time, but they weren't able to fire the particular ammo that I am currently running through it. I continue to send the same original magazine that I have been using, back with the gun.

Needless to say, I am pretty bummed, and I can't even get FMJ ammo to reliably run through this gun, even after 350 rounds of my own shooting. I haven't even tried to run defensive loads through the gun yet, but I see no reason to, at this point.
 

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#41 ·
My opinion is very simple. Replace the damn thing. I think you have been extremely patience and its now time for Springfield to stand behind their warranty. I would except nothing less.
I wouldn't even begin to know how replacing a firearm works, since I've never had to do it. I'm sure Springfield can tell me, but its ultimately up to them whether or not it needs/will be replaced. It makes me wonder if they destroy the gun, and issue you a new serial number, or make another new one, with the same number. ?? I'd be willing to bet that they will want me to send the gun back for a third time. If so, either the third time will be a charm, or I may have to explore other options...
 
#42 ·
I wouldn't even begin to know how replacing a firearm works, since I've never had to do it. I'm sure Springfield can tell me, but its ultimately up to them whether or not it needs/will be replaced. It makes me wonder if they destroy the gun, and issue you a new serial number, or make another new one, with the same number. ?? I'd be willing to bet that they will want me to send the gun back for a third time. If so, either the third time will be a charm, or I may have to explore other options...
I doubt they'd use the same number,probably just scrap it and send you another 1. But they'll probably not want to replace it so,you may have to ask. I'm sure if you'd say "I want a replacement 1 or a refund",that they'd realize you were very unhappy and do 1 or the other.
 
#43 ·
I doubt they'd use the same number,probably just scrap it and send you another 1. But they'll probably not want to replace it so,you may have to ask. I'm sure if you'd say "I want a replacement 1 or a refund",that they'd realize you were very unhappy and do 1 or the other.
I'm thinking that if they want me to send the gun back again, that a full treatment from the custom shop shouldn't be too much to ask for, right? Such as a trigger job, etc.? If the gun still malfunctions after that, then maybe I should be looking to the replacement route? Just thinkin' outloud...
 
#44 ·
I'm thinking that if they want me to send the gun back again, that a full treatment from the custom shop shouldn't be too much to ask for, right? Such as a trigger job, etc.? If the gun still malfunctions after that, then maybe I should be looking to the replacement route? Just thinkin' outloud...

What good is a trigger job if the gun still malfunctions? I would definitely ask to have it replaced. My experience with gun manufacturers is you have to ask for a replacement, they usually don't suggest it. I would simply say that your are a loyal Springfield customer and this particular EMP 4 CCC does not meet the performance standards that you expect from Springfield especially since it is a carry gun which you must rely on to protect your life and those of your family. How can they expect you to carry it if the damn thing malfunctions. That's totally unacceptable in my opinion. Just be firm with them and I am sure they will do the right thing. Good luck.
 
#45 ·
Well, I contacted Springfield this morning, and the gun is going back for the third time. I mentioned replacement, but wasn't offered it by them yet. I mentioned also smoothing out the action, and a trigger job, but the warranty only covers things that are wrong with the gun. Needless to say, I didn't try to argue with them. I just let them know my displeasure, and that if it doesn't run, after this trip back to them, that we can explore other options. I also mentioned that I would like the gun gone through with a fine-toothed comb this time. We will see what happens...
 
#46 ·
Well, I contacted Springfield this morning, and the gun is going back for the third time. I mentioned replacement, but wasn't offered it by them yet. I mentioned also smoothing out the action, and a trigger job, but the warranty only covers things that are wrong with the gun. Needless to say, I didn't try to argue with them. I just let them know my displeasure, and that if it doesn't run, after this trip back to them, that we can explore other options. I also mentioned that I would like the gun gone through with a fine-toothed comb this time. We will see what happens...
Hopefully the third time is a charm. Let us know when you get it back and how is runs.
 
#47 ·
New guy anxiously awaiting your outcome. I plan on picking up, one of each next week. A CCC for me and LWT for the queen.
 
#48 ·
Well, have had the CCC for two weeks. Took it out the day i bought it. Right out of the case and loaded the mags with Blazer brass. First mag, two failed to chamber. Next two mags. No problem. The rest of the session one more failed to chamber.

Took it home and finally cleaned and lubed the gun.

Took it out yesterday. Shot remanufactured ammo -124 grain. Local company half hour away. Not a single problem. Put over 100 rounds through it. So far so good, and got my approval and confirmation from Springfield that my mags will be 8-12 weeks yesterday.
 
#49 ·
Well, have had the CCC for two weeks. Took it out the day i bought it. Right out of the case and loaded the mags with Blazer brass. First mag, two failed to chamber. Next two mags. No problem. The rest of the session one more failed to chamber.

Took it home and finally cleaned and lubed the gun.

Took it out yesterday. Shot remanufactured ammo -124 grain. Local company half hour away. Not a single problem. Put over 100 rounds through it. So far so good, and got my approval and confirmation from Springfield that my mags will be 8-12 weeks yesterday.
Sorry to hear that you had issues with your gun, right out of the box. But, you were still in the break-in period. I'm glad to hear that it has gotten better for you, and I hope that you contine to have good, reliable luck with it.

The only update that I can give for my situation, at this point, is that Springfield has had my gun for three weeks now, today. I haven't heard anything out of them, and this is the longest period of time that they have had the gun, out of the three times that I have sent it back to them. Either they are possibly experiencing more returned guns at this point in the year, or hopefully they are taking a closer look at the gun that I returned, like I was hoping for.

I still wouldn't mind to purchase a 3" EMP, but I haven't decided whether or not to pull the trigger on that yet...