[Rocky1023]

I just purchased a CCC Emp 4 last Saturday. I cleaned it twice so far and ran 300 rds through it and have had so many ftf I lost count. I have the same issue where you have to push it with your thumb to get it to finish loading. I took it apart and buffed the rail and everywhere there is friction. I lubed it and no difference. I have no confidence in this gun and am extremely disappointed in it. After reading the comments I feel like this was a poor purchase. I will contact Springfield but it sounds like they are not fixing the issue and don't communicate well after reading the comments here.

 

[Rocky1023]

Sorry to hear about your trouble. Out of curiousity, what are the first couple serial numbers on the frame of your gun? As far as customer service, Springfield always seems to get good marks for that, so I wouldn't be worried about that. Both times that my gun has shipped back, I have had a prompt email that included a tracking number, and also what they did to the gun.

I haven't called for any updates, so I'm sure that is why I haven't heard anything out of them, since they received it. I look at it like this... they will send it back when they are happy with it. I had hoped that they were happy with it, after the first two trips back, but apparently not. I'm kind of like you though, my confidence in this gun is lacking now, and that is not a good thing. I had a similar confidence issue with my Sig P938, but that was solved after one trip back to the manufacturer. In this case, lets hope that the third time is a charm...

The Serial is EMP62096

 

[Rocky1023]

The Serial is EMP62096

I debated buying a Dan Wesson 01870 Bobtail in 9mm but chose this because of the savings and good things I have read, but now I am regretting it and wishing I would have went for the Dan Wesson instead. I have no confidence in this gun at all. It literally ftf's on 2 rounds at least on each mag and I tried all 3 mages several times with 3 different types of ammo. I also sat and did simulated "racking" sliding the rail back and forth close to 500 times to get it to wear in and no difference. I am going to call Springfield and request they make this right

 

[Rocky1023]

My serial # is in the 57xxx's, so your gun is 5,000 or so newer than mine, in terms of frame production. Don't hesitate to contact them, and send it back. They should be very accomodating. Just be prepared to be patient, and potentially have to send it back more than once. Hopefully, that won't be the case, but it sure has been with mine. I have also read a lot of good things about Dan Wesson guns, but have never shot one. They are made here by CZ.

Good luck man. Keep us posted!

This gun is the biggest P.O.S. I have ever bought in my life. I completely disassembled, buffed, cleaned and lubed it inside and the magazines feed lips also I buffed and cleaned. I now have a 9mm live rd jammed in the barrel that will not eject as the rail will not slide back to eject it. I have the safety on and now a live loaded gun in my house that is unusable. I called Springfield today and the lady said they have had No problems with these guns and I told her I am reading everywhere on the internet about the FTF issues and she acted like she had no idea. I was emailed a return label but how the hell can I return a live loaded gun to the manufacturer?

 

[Rocky1023]

Again, sorry to hear about your troubles. I'm not sure of the best way to remove your live round, but definitely don't ship it back like that. Surely you can find a good way, or hopefully someone will have a good recommendation.

On the otherhand, I called Springfield today. They received my gun back on July 27th. They said that they called me on August 9th, but didn't leave a message, because my voicemail wasn't set up. So, here we are, 20 days later, and I haven't received an email, or even a letter. If they tried to call me again, I wasn't home when they did, and they didn't have my cell number at the time. So who knows how long it would have been, before I talked to them again, if I hadn't called today??!!

I was told that a few shooters ran over 100 rounds through the gun, and that they could not get the gun to malfunction. Needless to say, no further modifications were made to the gun by them. I let them know that I would be willing to accept the gun back one more time, and that I would try running Winchester white box through it, since that is generally what I plink with, although I haven't ran any of it through the gun yet.

They let me know that if I still wasn't happy with the gun, that we could then talk about replacing the gun, or even exchanging it for something else that I like. I asked if they could possibly smooth the action out some, or lighten the trigger a bit, before sending it back. The representative said that he would have someone look at it, but that it wouldn't be the custom shop. He also informed me that they are on a complete shut-down this week, and that it would be next week before the gun would ship back out.

Again, still playin' the waitin' game...

Sorry to hear for your delays, has to be frustrating. Hopefully it is right when you receive it back.

I stopped at the local gun shop tonight. We went in to the range and he took a rubber hammer, held the slide and tapped on the back of the grip and it dislodged. I said screw it and left it there. They have a master gunsmith there and he is going to go through it and get it right. I don't trust Springfield to fix it right after the hassle you have gone through. I trust Jeff the gunsmith to get it smooth and running like it should. May cost me $50-$75 but it will be worth it

 

[Rocky1023]

I sent my new CCC in for repairs due to failure to feed issues. I couldn't shoot the gun at all. It would FTF every other shot almost. I received an email from Springfield it is on it's way back to me. Here is what they did

RECUT BARREL RAMP, POLISHED BARREL RAMP, ADJUSTED EXTRACTOR, REPLACED EJECTOR PIN AND PINNED EJECTOR THEN SAFETY CHECKED/TESTED

I am hopeful but after reading so many responses from others I will reserve judgement until I can shoot it for a while.

I will let you know how it goes